About Us

About Us

The Kisumu Water and Sanitation Company Limited  was founded in 2001 and registered under CAP 486 of the laws of Kenya. It begun its operations in July 2003 to provide adequate clean potable water and to collect, treat, and dispose sewerage (wastewater) within the jurisdiction of Kisumu City. In 2019, the company changed its name from a sewerage to Sanitation Company, in order to expand its scope and mandate of providing sanitation services in Kisumu County. Currently Kiwasco is providing management support to GULF and NYANAS water through the 3 to 1 project.

Our water treatment capacity is at 80,000 cubic metres per day. Dunga treatment plant has a capacity of 40,000 m3 while Kajulu 36000m3 per day.

Currently we operate under the philosophy of water production 40-60% ratios of Dunga and Kajulu (Pumping and Gravity respectively). Our water supply coverage improved from 77.8% last year to 82% this year. We supply 24 hours water supply.

The quality of water produced meets international standards of >96% most of the time. KEBS monitors the quality independently and submits their reports.

Who we are

KIWASCO was established through the reforms that took place in the water sector nationally and based on the decision to privatise essential services. The Company was established in July 2003 as an independent company after the transformation of the water and sewerage department of the Kisumu Municipal Council. The core objective of KIWASCO is to make the water and sewerage services provision a commercial activity that generates sufficient revenue to sustain operations.

Our Vision

To be the most admired service provider.

Our Mission

To provide quality water and sanitation services for improved livelihood.

Core Values

At KIWASCO, our employees are driven to create value every day. Our core values are the foundation of our company, essential to our success and serve as the lens through which we evaluate every business decision. Our commitment to these values, in both words and actions, builds a stronger, healthier, benefiting all of our stakeholders.

Integrity

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Embracing honesty and truthfulness in discharging our responsibilities.

Professionalism

professionalism

The level of excellence or competence that is expected of all professionals at KIWASCO.

Creativity & Innovation

creativity-and-innovation

The ability to continuously look for opportunities to improve on the way things are done and providing solutions.

Customer Focus

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 Being sensitive to the needs of customers, other stakeholders, and the environment.

Teamwork

teamwork

Supporting each other and harnessing different skills to create a superior performance culture.