Kisumu Water and Sewerage Company Limited

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Annual Stakeholder's Meeting 2014

The Annual Stakeholder's Meeting 2014 was held on Wednesday, December 3, 2014 at Kisumu Hotel. In attendance were representatives of the County of Kisumu, Directors, Management and Staff of KIWASCO as well other individuals representing various interests and minority groups.
The highlight of the event was the cause for County Government intervention in infrastructure development to enable WSPs expand services to more people, particularly peri-urban to rural populations.


Customer Care Clinics
Title: Customer Care Clinics, 2015
Date: March 20, 2015
Location: Kisumu
Place: Robert Ouko Estate

Customer Care Clinics continue this year as part of our effort to reach our customers at their convenience. Through forums customers address their concerns on our service, and discuss ways to improve on delivery. Updates on scheduled Customer Care Clinics will be posted in this section.

Message from the MD
MD - Eng. David Onyango
Eng. David Onyango

An abridged report from the 2014 Annual General Meeting Statement.

Our operations continue to exhibit a positive trend despite the persistently unfavorable trading conditions such as high cost of energy and increasingly fluctuating prices of water treatment chemicals and labour. The new legislation that introduced VAT on water chemicals and increased VAT to 16% also exacerbates the rough business environment and affects our turnover.

The conclusion of the expansion of Dunga Treatment Plant stabilized water supply to the city. The installed water capacity increased to 46,000m3/day from 22,000m3/day. This enables us to reliably provide water to sections of the population that was not adequately supplied. The coverage has consequently increased to 63%, up from 58%.

Over the past year we expanded water coverage to include Nyamasaria, Usoma, Manyatta, Dunga and Bandani with support from WTSF and other partners.