Kisumu Water and Sewerage Company Limited

Improving the Quality of Life

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Africa Water Facility Fund

An innovative sanitation value chain for the unsewered urban poor has been approved by the Africa Water Facility.
The partnership involves KIWASCO, Vitens Evides International, Cordaid, SANA, and Umande Trust in the project that aims to introduce and demonstrate viable sanitation service delivery to residents living in the peri-urban areas of Kisumu such as Manyatta.


Customer Care Outreach
Customer Care Clinic
Date: November 21, 2014
Location: Lumumba Estate
Place: T.B.C

The customer outreach drive continues after a succesful kickoff in Arina Estate on October 4, 2014.
The outreach campaigns aim to address customer concerns about service provision.

Message from the MD
MD - Eng. David Onyango
Eng. David Onyango

Customer intimacy is key to our corporate strategy and we have transformed our operations to reflect this by employing ICTs that have been key to business growth over the years, and the innovations of social media tools that are redefining how businesses engage their customers. The impact of this new media on social interactions, and it's relevance to service delivery by public institutions and government agencies in particular demands that we also streamline accordingly.

We therefore continue to explore new methods both online and offline as we strive to improve on services and support to the customers of KIWASCO.

In the spirit of our Vision, Mission, Values and Slogan , we strive to reach more customer with quality services.

KIWASCO © 2014